// membership management

More members.The same team.Far less admin.

AI agents that keep your records clean, send your renewals, answer your members and welcome new ones, across thousands of members.

Renewals, this month

  • Due214
  • Renewed168
  • Being followed up31
  • Need a person15

Reminders go out on time, without anyone having to remember.

Illustrative screen. Sample data.

Your tools don’t talk to each other. So your team chases every renewal.

Before: your team remembers it all

  • Stripe
  • GoCardless
  • Mailchimp
  • Salesforce
  • HubSpot
  • Excel
  • Outlook
  • Gmail

Now: on time, and a clear head

Your membership agents
  • Records kept rightup to date across your tools
  • Renewals on timereminders and follow-ups, handled
  • Failed paymentspicked up the same day
  • Member questionsanswered instantly, at any hour
  • New memberswelcomed and set up straight away

What it can do

Renewals

Every renewal goes out on time.

Reminders and follow-ups happen without anyone having to remember, and you can see how things stand whenever you look.

What the AI is doing

  1. Reads who’s due from your membership records
  2. Sends the right reminder at the right time
  3. Follows up until it’s done, then updates the record

Renewals, this month

  • Due214
  • Renewed168
  • Being followed up31
  • Need a person15

Reminders go out on time, without anyone having to remember.

Payments

A failed payment gets noticed the same day.

It’s followed up politely and on time, so fewer members lapse because nobody spotted it.

What the AI is doing

  1. Spots the failed payment in Stripe or GoCardless
  2. Works out the likely reason
  3. Sends a friendly note, and passes it on if it needs a person

Picked up today

Operations agent

Payment failed: J. Patel, Gold

  • Card expired this month
  • Sent a friendly note with a link to update it
  • Comes to your team if it’s still open on Friday
See the note

Members

Every member gets an answer in seconds.

Bookings, questions and new joiners get handled at any hour, so your team can spend its time on the part members remember.

What the AI is doing

  1. Answers from your own rules and each member’s record
  2. Completes the booking or the change
  3. Welcomes new members and sets them up from day one

Member chat, 7:41pm

Can I bring a guest on Saturday, and is my membership still active?
You’re all set until March, and Saturday’s guest pass is booked. I’ve sent the details.
  • Checked the member’s record
  • Booked the guest pass
  • Sent the confirmation and logged it

Illustrative screen. Sample data.

// what you get back

More members.
Same team.

Your membership grows and your admin doesn’t, so the next thousand members don’t have to bring the next hire.

  • TimeYour team back on the member experience and on growth.
  • RevenueRenewals on time, and fewer payments lost to nobody noticing.
  • ExperienceFast, consistent answers for every member.
  • ControlClean records and live numbers, whenever you look.

// how we work

  • Your tools stay

    Your team keeps working the way it does today. The agents work inside what you already use.

  • Proven first

    Each workflow is proven on your own history before it goes live.

  • You approve

    Nothing high-impact happens without your team’s say-so.

  • We run it, always

    We monitor it, fix it and keep improving it, so your team never has to maintain anything.

What running it can include

  • Your AI strategy, every month
  • Training for each person, and anyone new
  • All AI and hosting costs
  • Monitoring and fixes
  • Changes whenever your process changes
  • Upgrades as better models come out
  • Your Brain kept current

FAQ

Common questions

Can it work with our existing membership software?

Yes. The agents connect to the tools you already use, so nothing about how your members join or pay has to change.

What happens with a member who needs a real conversation?

It goes to the right person on your team, with the member’s record and the full conversation attached.

See where agents would take the load off your membership.